Remote Care
Every request, routed.Every service, documented.Every minute, captured.
One inbox for every facility you cover. Nurses can message in the app, or just call.
Join the 5k+ clinicians who rely on Medlog.
Every facility, one inbox.
- 1
Nurse messages or calls
Problem-specific SBAR in the app, or a call to your practice's on-call number.
- 2
Routed to the right provider
Call schedules send each request to whoever is covering, day or night.
- 3
Respond your way
Reply by message, call back, or move to a video visit without switching apps.
- 4
Sign and capture
Medlog drafts the note and records the time. Review, sign, and it's done.
How it works
Step 1 of 4: The request
Nurses know what you need, upfront
Whether nurses message or call, every request arrives with a structure, so a provider can decide on the first read.
- Problem-specific SBAR. Change in condition, test result, Rx request, or telehealth request, each with the right questions.
- The chart, attached. PointClickCare data comes with every request: medications, allergies, vitals, and recent results.
- Less back-and-forth. Up to 66% fewer messages back and forth between nurses and providers.
- No app needed to start. Nurses just call your on-call number. AI asks for the details, or connects them straight to you.
Step 2 of 4: Routing
Always the right provider
Medlog knows who is covering each facility, day or night, and sends each request there.
- Call schedules. Assign coverage by date, time, and facility, including nights and weekends.
- Automatic forwarding. Nurses don't have to work out who is on call. Requests reach the right person.
- Calls follow the schedule too. Your on-call number always reaches whoever is covering.
- Nothing slips. Unresponded requests stay at the top until someone picks them up.
Step 3 of 4: Delivering care
Message first.Video when needed.
Answer on your schedule, with the full picture. Pick up the phone or start a video visit only when it's needed.
Answer on your schedule.
Reply in the patient's thread with the chart in view. Every exchange is documented and its time recorded.
- A thread for each patient problem.
- Photos, results, and orders in one place.
- Reply from phone, tablet, or the web.
One number for every facility.
Nurses call your practice's on-call number. Medlog connects them to the on-call provider, or Medlog asks for the details, and the provider receives the voicemail in Medlog and calls back.
- No app needed for nurses, so facilities can start right away.
- Every call recorded and transcribed.
- A note drafted from each call, ready to sign with the time logged.
Round from anywhere.
Move from a message to a video visit without switching apps, or set recurring telehealth rounds for a facility.
- Escalate to video in one tap.
- Recurring telehealth rounds, set with each facility.
- Facilities can bill as the originating site.
Step 4 of 4: Closing the loop
Claim Capture
Medlog drafts the note from the conversation. Providers review, log time, and sign. Encounters are captured and ready for RCM teams.
- Drafted notes
- Written from the message, the call, or the video visit.
- Time tracking
- Every minute recorded, across the whole encounter.
- Claim capture
- Suggested codes, ready for your billing team.
- PointClickCare
- Signed notes flow into the facility's chart.
Every facility, connected to the right provider.
See if Remote Care fits your practice.