About the role
Medlog Health serves the providers who care for patients in nursing homes and assisted living. With Visits, they chart at the bedside and sign before they leave the room. With Remote Care, every facility call and message reaches the right provider, and that work becomes billable care.
As an Operations Assistant, you'll help keep things moving as Medlog grows. You'll support the setup of new practices and facilities, keep records and schedules in order, and make our everyday processes faster and more reliable. You'll work with every team, and see how the whole company runs.
What you'll do
- Help set up new practices and facilities on Medlog: providers, buildings and call schedules
- Keep customer records, documents and internal trackers accurate
- Coordinate calendars, meetings and follow-ups across teams
- Help with billing, invoicing and vendor paperwork
- Document processes, and find ways to make them simpler
- Take on special projects as the company grows
What you'll bring
- 1+ years in an operations, administrative or customer-facing role
- Close attention to detail, and pride in getting things right
- Comfort with spreadsheets and modern software tools
- Clear communication, in writing and in person
- Care with sensitive information
Nice to have
- Experience in healthcare administration, or at a medical practice or nursing facility
- Familiarity with HIPAA
- Startup experience